Maria Theresa was the Hapsburg family member who decided to move the seat of government out of the center of Vienna and to this outer district. I feel that seeing a beautiful palace is much more meaningful if you understand the people that lived there and made decisions about the place. ![]() I opted to do the Maria Theresa tour and I am glad I did. In the summer months, you should buy it a few days in advance if possible to avoid lines and arrive at the right hour. First of all, buy your ticket online before going there. I am writing this review to help others make the decision. It was a bit confusing deciding on which ticket to buy. They take your money thorough ViennaPass upfront, but then they treat you as if uou never purchased your ticket before stating that they don’t work for ViennaPass but for Schonbrunn palace.Īgain, this place is so wonderful that deserves a much much better management We discussed with two people both very arrogant and quite rude. You make this further step, while not really understanding why ( what is the logic of purchase a ticket upfront if then you need to queue anyway?) and once you get in front of the desk, they tell you that you can enter only in 4 hours. You try but this function does not exist, you ask to a 2nd person and they tell you to queue up together with all people who DON’T have a ticket. When you reach Schonbrunn and you try to enter they tell you your pass is not valid and you need to go to the ticket office to print your ticket from an automatic machine. We had a ViennaPass which includes free entrance to the palace. However organization of the site is broken. ![]() No doubt it is a must do for any tourist in Wien. Location is outstanding, both the palace and the gardens which we both extensively visited. ![]() Second time in my life I visit Schonbrunn.
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